Privacy Policy

Effective Date: March 14, 2026

At Sift and Shape, we respect your privacy and are committed to handling your information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, create an account, place an order, contact us, or otherwise interact with our online store.

In this Privacy Policy, “Sift and Shape,” “we,” “us,” and “our” refer to:

Sift and Shape
Hello@siftandshape.com

This Privacy Policy applies to our website and any related online services, features, or communications we provide through it (collectively, the “Site”).

1. Information We Collect

Information You Provide to Us

We may collect personal information that you choose to give us, including:

  • Your name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Account details

  • Any information you submit through forms, messages, or customer support requests

Information Collected Automatically

When you use our Site, we may automatically collect certain technical and usage details, such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Date and time of your visit

  • Time spent on pages

  • Referring website or source

  • Device identifiers and similar diagnostic information

Cookies and Similar Technologies

We may use cookies, pixels, scripts, tags, and similar technologies to support the operation of our Site, remember your preferences, understand visitor activity, and improve performance.

2. Cookies

Cookies are small files stored on your device when you visit a website. Some cookies are deleted when you close your browser, while others remain until they expire or are manually removed.

We may use the following types of cookies:

  • Essential cookies, which are necessary for core features such as security, checkout, and account access

  • Preference cookies, which remember your settings and choices

  • Notice cookies, which remember whether you have accepted cookie notices

  • Performance cookies, which help us understand how visitors use the Site so we can improve it

You can usually manage or disable cookies through your browser settings. Please note that some parts of the Site may not function properly if cookies are blocked.

3. How We Use Your Information

We may use the information we collect to:

  • Operate and maintain the Site

  • Process purchases, returns, and related transactions

  • Create and manage user accounts

  • Respond to questions, requests, or customer service inquiries

  • Send order confirmations, service updates, and other important communications

  • Send promotional emails or offers where permitted by law or with your consent

  • Monitor site usage and improve our products, services, and user experience

  • Detect, prevent, or investigate fraud, security issues, or misuse

  • Comply with legal, regulatory, or contractual obligations

  • Support a merger, sale, reorganization, financing, or transfer of part or all of our business

4. When We May Share Information

We may share personal information in limited situations, including:

  • With service providers and vendors that help us operate our website, communications, analytics, support, or store functions

  • With third parties involved in completing the services or transactions you request

  • With advisors, insurers, auditors, or authorities where disclosure is required or permitted by law

  • In connection with a business transaction such as a merger, acquisition, restructuring, or asset sale

  • With your permission or at your direction

5. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. This may include retaining information to complete transactions, maintain business records, resolve disputes, enforce our terms, and comply with legal obligations.

Automatically collected usage data may be retained for a shorter period unless it is needed for security, troubleshooting, fraud prevention, or legal compliance.

6. Storage and Transfers

Your personal information may be processed or stored outside your province, state, or country. In those cases, it may be subject to the laws of the jurisdiction where it is stored or processed.

We take reasonable steps to use appropriate safeguards when personal information is transferred or handled outside your local jurisdiction.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, which can include the right to:

  • Request access to the information we hold about you

  • Ask for corrections to inaccurate or incomplete information

  • Request deletion of certain personal information

  • Withdraw consent in circumstances where consent is the basis for processing

  • Opt out of promotional communications

If you have an account with us, you may be able to review or update some of your information through your account settings. You may also contact us directly to request access, correction, or deletion.

Please note that we may keep certain information where required or permitted by law.

Marketing Communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly. Even if you opt out of promotional messages, we may still send non-marketing communications related to your orders, account, or customer service matters.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review the issue and delete the information where appropriate.

If applicable law requires parental or guardian consent before collecting information from a child, we may request that consent before using that information.

10. Links to Other Websites

Our Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before sharing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date at the top of the policy. Where required, we may also provide additional notice.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, you can contact us at:

Sift and Shape
Email: Hello@siftandshape.com